IT support with a Sparbüchle.
Predictable every month. What you don't use isn't lost — it accumulates. Support that thinks along, instead of just billing.
Request a quoteOne fee. A clear mechanism.
A fixed monthly fee carries the ongoing operation of your systems and includes an allowance of service time. Use less, and the rest goes into your Sparbüchle — your Swabian piggy bank.
Monthly fee
One predictable flat rate. No hourly-rate roulette, no surprise at the end of the month.
Service unit
One service unit equals 15 minutes of service time. That makes visible what a task really costs.
Sparbüchle
Unused service time doesn't expire. It accumulates and is available later for more.
Operations run. In the background.
System updates and patch management
Security updates and version maintenance — before a gap becomes an incident.
Monitoring and alerting
Your systems are watched. You hear about a problem before it reaches your day-to-day business.
Defined response time
One contact person, one committed time. No ticket queue, no anonymous hotline.
Four sizes. One principle.
For solo operators and very small clients. The foundation: operations, updates, one contact person.
For teams working together. More service time per month, more room in the Sparbüchle.
For established businesses. A substantial service allowance, priority response times.
For emergency services, healthcare and special requirements. Tailored to situations where standard isn't enough.
Unused time doesn't expire.
Unused service time doesn't expire at the end of the month. It accumulates — for up to three years. Whenever you like, you redeem the balance: for customising, for a new open-source module, for the configuration that has been on your list for ages.
Redeemable for services — not for hardware or third-party licences. After three years the balance runs out, without cash payout. That keeps the model predictable for both sides.
“Wir können alles, nur kein Hochdeutsch.” — “We can do anything, except speak standard German.” With this Swabian down-to-earth spirit, Reinhold Würth built a global company. The Sparbüchle — the Swabian piggy bank — stands in the same tradition: clear, honest, no expiring budget.
On request, we refer you to specialised brokers for financial protection against server outages and cyber attacks — and provide the documentation they need.
Which size fits you is something we settle in a conversation.
No price grid, no configurator. A conversation in which we look at your situation — and then a quote that fits.
Request a conversation